Thursday, February 09, 2017

Self check-in kiosks at airport

Queuing up at the check-in counter for boarding pass will be a thing of the past with the Airports Authority of India (AAI) launching the Common Use Self-Service (CUSS) kiosks at the domestic and international terminals of Thiruvananthapuram International Airport.

Developed by the AAI and SITA, the facility, installed near the X-ray machine on the way to check-in counters of various airlines, is to reduce check-in time at the counters and avoid inconvenience to passengers travelling only with hand baggage.

To get the boarding pass, a passenger would have to feed in their PNR number using the touchscreen of the system and other details and select a seat of their choice from the seating chart.

The boarding pass will be generated and printed immediately. Self check-in is not allowed if one has luggage other than hand baggage.

The airlines have posted personnel to help passengers get accustomed to the system.
09/02/17 The Hindu
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