Ahmedabad: While highlighting the plight of passengers facing flight delays and cancellation, the Air Passengers Association of India (APAI) stated that the month of April alone saw airlines making refunds worth Rs 3.3 crore for the same.
"In the month of April alone, airlines refunded Rs 3.3 crore to passengers for flight delays and cancellation," said D Sudhakara Reddy, Founder & National President, APAI.
The association, which held its executive committee meeting on Saturday in Ahmedabad, has sought a cap on number of hours in flight delays that do not result in any compensation for passengers.
"Passengers face a lot of trouble when flights get cancelled or delays. There have been cases where flights have been delayed by anywhere between 12 hours and 18 hours and still airlines have not compensated passengers for the inconvenience caused. We are, therefore, seeking a cap in number of hours in flight delays beyond which airlines should compensate passengers monetarily," said Reddy.
he executive committee meeting saw several issues being addressed including rationalization of air ticket cancellation charges and need for checks on user development fees being charged by private airport operators.
Commenting on the new Civil Aviation Policy, Reddy said that the same was guided by APAI and was on the verge of being approved and announced by the Union cabinet. "This will be a step ahead in the right direction to fortify the sector and is expected to make key announcements on incentives and measures to enhance profitability," said Reddy.
11/06/16 Business Standard
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"In the month of April alone, airlines refunded Rs 3.3 crore to passengers for flight delays and cancellation," said D Sudhakara Reddy, Founder & National President, APAI.
The association, which held its executive committee meeting on Saturday in Ahmedabad, has sought a cap on number of hours in flight delays that do not result in any compensation for passengers.
"Passengers face a lot of trouble when flights get cancelled or delays. There have been cases where flights have been delayed by anywhere between 12 hours and 18 hours and still airlines have not compensated passengers for the inconvenience caused. We are, therefore, seeking a cap in number of hours in flight delays beyond which airlines should compensate passengers monetarily," said Reddy.
he executive committee meeting saw several issues being addressed including rationalization of air ticket cancellation charges and need for checks on user development fees being charged by private airport operators.
Commenting on the new Civil Aviation Policy, Reddy said that the same was guided by APAI and was on the verge of being approved and announced by the Union cabinet. "This will be a step ahead in the right direction to fortify the sector and is expected to make key announcements on incentives and measures to enhance profitability," said Reddy.
11/06/16 Business Standard
