The Tata Group-Singapore Airlines joint venture, Vistara is now more than a year old in the Indian skies. The only new airline which is a full service carrier in these days of low-cost ones, is in the midst of reconfiguring its aircrafts to reduce the number of seats in business class and premium economy. The move is to face competition from the low cost ones and improve its passenger load factor. Phee Teik Yeoh, CEO, Vistara, spoke to FE’s Bilal Abdi and Sumit Jha about the challenges faced by the fledgling carrier and its future plans of doubling its capacity by October this year. Excerpts:
How do you see Vistara’s performance in the first year of its operations?
I am happy with what we have achieved in such a short span. Despite all the constraints we have managed to achieve an excess of 90% on time performance (OTP) and are on the number one position when it comes to OTP. Our differentiators are not our punctuality as that is taken for granted but it’s our service excellence.
How has the airline fared in terms of turnover at the end of first year?
We are on the right track in terms of sales. we knew that it’s not going to be a walk in the park and we knew that we are not immediately going to be profitable. Since we are not a listed company, we are not obligated to publicly disclose our financial performance.
06/04/16 Bilal Abdi and Sumil Jha/Financial Express
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How do you see Vistara’s performance in the first year of its operations?
I am happy with what we have achieved in such a short span. Despite all the constraints we have managed to achieve an excess of 90% on time performance (OTP) and are on the number one position when it comes to OTP. Our differentiators are not our punctuality as that is taken for granted but it’s our service excellence.
How has the airline fared in terms of turnover at the end of first year?
We are on the right track in terms of sales. we knew that it’s not going to be a walk in the park and we knew that we are not immediately going to be profitable. Since we are not a listed company, we are not obligated to publicly disclose our financial performance.
06/04/16 Bilal Abdi and Sumil Jha/Financial Express
